Appointments can be booked online through our booking portal or by calling Platinum Wellness Spa directly.

Advance booking is recommended, especially for weekends, private events, and wellness packages.

Please contact the spa directly for the most current cancellation and rescheduling policy for your appointment type.

Yes. You may book services for friends, family, or loved ones.

We accept major credit cards, debit cards, cash, gift cards, and approved financing options.

Yes. Platinum Wellness Spa accepts CareCredit financing for qualifying guests.

Gratuities are not typically included unless otherwise stated.

Yes. Membership options may be available for guests who want ongoing wellness benefits and savings.

We recommend arriving 15 to 30 minutes before your scheduled service.

Wear comfortable clothing. Robes and service-specific accommodations may be provided when needed.

Some amenities may be available before or after your appointment depending on your service or package.

Select refreshments and spa dining options may be available depending on your booked experience.

Yes. Couples services, private events, bridal parties, and group wellness experiences may be arranged.

Some treatments can be adapted for pregnancy. Please notify the team when booking so appropriate services can be recommended.

Please inform the spa before your appointment so the team can recommend suitable treatments and products.

Certain medical conditions may require modifications or physician approval before receiving treatment.

Please contact Platinum Wellness Spa in advance if special accommodations are needed.

To preserve a peaceful environment, guests are encouraged to silence mobile devices while enjoying the spa.

Policies may vary depending on the service or event. Please contact the spa before bringing children.

Packages and gift cards may have specific terms. Please contact the spa directly for refund, transfer, and expiration details.